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Client case – Koffie en automaten (B2B)

Client case – Koffie en automaten (B2B)

From outdated system to smart B2B webshop

For Coffee Fresh, Epartment built a custom Magento B2B webshop fully linked to their custom ERP system Binetic. The result: a scalable platform that better serves customers, automates processes, and makes error-prone manual operations redundant.

Hyvä B2B suite

Hyvä B2B suite

OCI punchout

OCI punchout

Magento B2B

Magento B2B

ERP integration

ERP integration

What changed?
Drag the slider to compare before and after.
CF Desktop screenshot
BeforeAfter
Before – Verouderde webshop
  • Verouderde webshop met weinig functies
  • Complexe prijsstructuren per klant
  • Verschillende eenheden per product
  • Handmatige, foutgevoelige handelingen
After – Magento B2B
  • Magento B2B-webshop op maat
  • Realtime koppeling met Binetic
  • Selfservice: assortiment, kopiefacturen, retouren
  • OCI punch-out voor o.a. Pathé en NIWA

In short

Coffee Fresh uit Drempt levert koffie, thee, koekjes en automaten aan bedrijven. De oude webshop bood te weinig voor klantspecifieke prijzen, assortimenten en verpakkingseenheden. Epartment bouwde een Magento B2B-webshop, volledig gekoppeld aan het maatwerk-ERP Binetic. Klanten downloaden hun assortiment, vragen kopiefacturen op, melden retouren en emballage aan en bestellen via OCI punch-out.

Customer

Coffee Fresh Logo

Industry

Koffie en automaten (B2B)

From → to

Verouderde webshop

→

Magento B2B

Links

Binetic (ERP), OCI punch-out (o.a. Onventis)

Binetic

Binetic

Binetic

klantdata, voorraad, prijzen en facturen realtime gesynchroniseerd

OCI

OCI

OCI

punch-out voor klanten als Pathé en NIWA

3 eenheden

3 eenheden

3 eenheden

bestellen per stuk, per doos of per pak

Over Coffee Fresh

Over Coffee Fresh

Coffee Fresh, based in Drempt, supplies everything related to coffee, tea, cookies, and vending machines to businesses. They are known for their reliable service and strong customer relationships. Coffee Fresh is active in the business market, where efficient ordering and customer-specific conditions are essential.

Commercial premises of Coffee Fresh Westhoff

The story

From challenge to result.

What the challenge was, how we approached it, and what it achieved.

01

The challenge

Coffee Fresh was working with a very outdated web shop that offered hardly any functionality. For a B2B company with complex pricing structures, customer-specific assortments, and different units per product, that was no longer workable. It was time for a completely new system.

02

Our approach

Epartment started with intensive strategy sessions in which requirements, wishes, and processes were extensively mapped out. Based on this input, a custom design was created that fully meets the desired functionalities. The new webshop is developed on the Magento platform and seamlessly integrated with the Binetic ERP system.

Dick Wesselink, Director Coffee Fresh

““Epartment is a nice company you can easily work with. There are technically well-versed developers, which helps in a proactive collaboration between both companies.””

““Epartment is a nice company you can easily work with. There are technically well-versed developers, which helps in a proactive collaboration between both companies.””

““Epartment is a nice company you can easily work with. There are technically well-versed developers, which helps in a proactive collaboration between both companies.””

Dick Wesselink

· Director Coffee Fresh

03

The result

Coffee Fresh now has a powerful B2B webshop that allows customers to easily download their product range, request duplicate invoices, and register returns including packaging. In addition, OCI Punch-Out integrations have been implemented for customers like Pathé and NIWA, making ordering even more efficient.

What we built

Technology and integrations.

Unique features.

OCI punchout

OCI Punch-Out links

A OCI or cXML connection between your webshop and your customer's purchasing software/platform provides seamless integration for more efficient processes. For CoffeeFresh Westhof, we have successfully set up a connection with Onventis Buyer. As a result, their customer can load CoffeeFresh Westhof's product range directly from their own purchasing system (Onventis), including customer-specific pricing and discount conditions.

OCI punchout

OCI Punch-Out links

A OCI or cXML connection between your webshop and your customer's purchasing software/platform provides seamless integration for more efficient processes. For CoffeeFresh Westhof, we have successfully set up a connection with Onventis Buyer. As a result, their customer can load CoffeeFresh Westhof's product range directly from their own purchasing system (Onventis), including customer-specific pricing and discount conditions.

Coffee Fresh: ERP integration with Binetic

ERP integration with Binetic

Full integration with the Binetic ERP system ensures real-time synchronization of customer data, inventory, prices, and invoices – essential for error-free order processing.

Coffee Fresh: ERP integration with Binetic

ERP integration with Binetic

Full integration with the Binetic ERP system ensures real-time synchronization of customer data, inventory, prices, and invoices – essential for error-free order processing.

Magento B2B webshop

The webshop is built on the Magento platform, specifically designed for B2B processes such as customer-specific pricing, assortments, and multiple packaging options (per piece, per box, per pack).

Magento B2B webshop

The webshop is built on the Magento platform, specifically designed for B2B processes such as customer-specific pricing, assortments, and multiple packaging options (per piece, per box, per pack).

Customer portal features

The platform offers extensive self-service options like downloading assortments, return registrations, and requesting copy invoices – a significant gain in time and convenience.

Customer portal features

The platform offers extensive self-service options like downloading assortments, return registrations, and requesting copy invoices – a significant gain in time and convenience.

Live

This is what the shop looks like.

CF Desktop screenshot
CF Mobile screenshot

Questions

Questions about this case.

Is your question not listed? In a 30-minute demo, we will walk you through a similar process.

Wat heeft Epartment voor Coffee Fresh gebouwd?

Een Magento B2B-webshop op maat, volledig gekoppeld aan het ERP-systeem Binetic, met selfservice voor klanten en OCI punch-out.

Welke gegevens lopen via de koppeling met Binetic?

Klantdata, voorraad, prijzen en facturen worden realtime gesynchroniseerd. Dat voorkomt fouten in de orderverwerking.

Wat kunnen klanten van Coffee Fresh zelf regelen in de webshop?

Hun productassortiment downloaden, kopiefacturen opvragen en retouren inclusief emballage aanmelden.

Wat is OCI punch-out bij Coffee Fresh?

Een koppeling met het inkoopsysteem van de klant, onder meer gerealiseerd voor Pathé en NIWA. Via Onventis Buyer laden klanten het assortiment met hun eigen prijzen en kortingen in hun eigen inkoopsysteem.

Hoe verliep het project bij Coffee Fresh?

Met strategiesessies waarin eisen, wensen en processen in kaart zijn gebracht. Daarna volgden een design op maat en de bouw op Magento met de koppeling naar Binetic.

Your webshop

See how this works for your shop?

In 30 minutes, we'll show you a similar process, including the integrations you need. You'll see what's involved in making the switch. No sales pitch.